Have the machine details and documents together

Use the model and relevant serial information, along with purchase or coverage documents. Ask the official support contact about the process that applies. Don’t assume a whole brand is included in a warranty or recall.

This page doesn’t establish whether your machine is covered or whether any work would be free. Those answers need to come from the applicable, current process.

Check who is authorized before agreeing to charges

A directory listing doesn’t by itself confirm manufacturer authorization. Tell the repair business you’re checking warranty or recall coverage and ask whether they can carry out the work under those terms.

Get that answer before approving an assessment or repair on the assumption that someone else will pay for it.

ABOUT THIS DRAFT

The technical and safety advice in this draft still needs to be checked against the manufacturer’s instructions by a qualified reviewer. Follow your machine’s manual.

About the review process
More on making the service decision